003bet handles your personal data responsibly and in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Here you will find everything you need to know about how we collect, use, store, and protect your information when you use our platform.
For a quick overview before reading the full policy, here is the essential information on how 003bet handles your personal data:
| Aspect | How 003bet handles |
|---|---|
| Data selling | Never. Personal data is not sold under any circumstances. |
| Applicable law | LGPD — Law No. 13,709/2018 (Brazil). |
| Encryption | 256-bit SSL across all transactions and communications. |
| Right to erasure | Requested by the data subject, fulfilled within 15 days. |
| Cookies | Functional, analytical, and preference cookies — configurable. |
| Financial retention | 5 years (legal requirement — Central Bank / Federal Revenue Service). |
| DPO Contact | Privacidade@003bet.best |
003bet values the privacy of every user who trusts our platform to bet on the Brasileirão, play slots, watch UFC live, or explore our casino tables. Protecting your personal data is not just a legal obligation — it is a commitment we made from day one.
This Privacy Policy transparently describes what data we collect when you use 003bet, why we collect it, how we use it, who we may share it with, and how long we retain it. It also explains your rights as a data subject under Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018) and how to exercise them.
By creating your 003bet account, making a Pix deposit, placing a bet, or simply browsing the platform, you agree to the practices described in this policy. If you have any concerns, you may contact our Data Protection Officer (DPO) before continuing to use our services.
Data controller: 003bet is the controller of your personal data, responsible for determining how and why it is processed. Our Data Protection Officer (DPO) can be reached at privacidade@003bet.best for any questions related to data and privacy.
003bet collects personal data at different points during your experience on the platform. Below are the categories of data that may be collected:
Registration data
Financial and payment data
Usage and browsing data
Identity verification data (KYC)
Collecting identity verification documents (KYC) is a regulatory requirement for online betting and gaming platforms, aimed at preventing fraud, money laundering, and access by minors. 003bet requests these documents only when necessary and handles them with the highest level of security.
The data collected by 003bet is used exclusively for the purposes described below. No data is used for any purpose other than those listed here without your express consent or without an adequate legal basis under the LGPD.
The LGPD requires that every personal data processing operation have a legal basis to justify it. 003bet processes your data under the following legal grounds set out in Article 7 of Law No. 13,709/2018:
Your right to object: when processing is based on legitimate interest, you have the right to object to it. Contact our DPO at privacidade@003bet.best to exercise this right. 003bet will review each case individually.
003bet does not sell, rent, trade, or otherwise commercialize your personal data with third parties for marketing purposes or any other commercial purpose unrelated to the provision of our services. Sharing occurs only in the situations below, with partners bound by confidentiality agreements and security policies consistent with 003bet's standards:
All partners that receive data from 003bet are contractually required to use that information solely for the specific purposes for which it was shared, to keep it confidential, and to apply appropriate security measures.
The security of your personal data is a top technical and operational priority at 003bet. We have implemented multiple layers of protection to keep your information safe at all times.
Key security measures in place include: 256-bit SSL encryption for all communications between your device and 003bet's servers; cryptographic password hashing (003bet staff have no access to your password); two-factor authentication available for all accounts; intrusion detection systems and continuous threat monitoring; and restricted access to personal data, limited only to employees who need it to perform their duties.
In the event of a security incident that may affect your personal data, 003bet will notify the affected data subjects and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD. If you suspect unauthorized access to your account, contact our support team immediately at suporte@003bet.best.
003bet retains your personal data only for as long as necessary for the purposes described in this policy, or for the minimum period required by Brazilian law. Once that period has passed, data is securely deleted or anonymized.
The main retention periods adopted by 003bet are:
When you request deletion of your data, 003bet checks whether any legal obligations prevent immediate deletion. If they do, your data is retained only for the period required by law and then permanently deleted. Otherwise, deletion is processed within 15 days.
003bet uses cookies and similar technologies to ensure the platform works correctly, personalize your experience, and analyze site usage. The types of cookies we use are listed below:
You can manage cookie settings directly in your browser preferences (Chrome, Safari, Firefox) or in your 003bet account settings. Disabling non-essential cookies may limit certain platform features, such as personalized offers for Brasileirão and e-sports.
The LGPD grants you, as the data subject whose personal data is processed by 003bet, a robust set of rights. See each right and how to exercise it below:
To exercise any of your rights, send an email to privacidade@003bet.best with the subject line "LGPD Rights" and include the CPF registered on your account. 003bet will respond within 15 days, as required by law.
003bet is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we identify that an account was created by a minor, the account will be immediately closed, the data deleted, and any balance returned to the legal guardian after verification.
If you suspect a minor is using the platform, notify our team immediately at suporte@003bet.best. The protection of children and teenagers is non-negotiable at 003bet, and every report of this kind is taken with the utmost seriousness.
Parents and guardians who want to prevent minors from accessing betting platforms can use parental control tools available on Android, iOS, and major browsers. Additional information is also available on our Responsible Gambling.
Some of 003bet's technology partners — such as cloud infrastructure providers and international game suppliers — may be located outside Brazil. When this is the case, 003bet ensures that data transfers are carried out in compliance with LGPD requirements.
International transfers occur only when: the destination country provides an adequate level of personal data protection, according to ANPD criteria; or standard contractual clauses are in place that guarantee the data subject the same rights established by the LGPD; or the data subject has given specific consent to the transfer after being informed of the risks.
003bet does not transfer data to countries or territories that do not offer minimum protections equivalent to those of the LGPD. If you have questions about specific transfers, please contact our DPO.
003bet may update this Privacy Policy periodically to reflect changes in our practices, Brazilian legislation, or the services we offer. Significant changes will be communicated via the registered email address and through an in-platform notification at least 7 days in advance.
The date of the last update is always shown at the top of this page. We recommend reviewing this policy periodically to stay informed about how your data is protected. Continued use of 003bet after any changes take effect constitutes acceptance of the updated terms.
For changes that materially affect your rights or the way we process sensitive data, we will request fresh explicit consent before implementing those changes.
The LGPD requires data controllers to appoint a Data Protection Officer (DPO), responsible for serving as the communication channel between 003bet, data subjects, and the National Data Protection Authority (ANPD).
003bet's DPO is responsible for: ensuring that personal data processing complies with the LGPD; guiding the internal team on privacy best practices; receiving and responding to data subject requests; acting as the point of contact with the ANPD in the event of incidents or investigations; and conducting periodic audits of the platform's data processing practices.
DPO contact: for matters related to privacy, data protection, exercise of LGPD rights, or to report a suspected data breach, please contact the 003bet Data Protection Officer directly at privacidade@003bet.best. The response time is up to 15 business days.
If you have any questions about this Privacy Policy, wish to exercise your rights as a data subject, or need to report a security or privacy issue, 003bet offers the following support channels:
LGPD-related requests — such as access, correction, deletion, or data portability — must be submitted by email to privacidade@003bet.best, with identification via the CPF on file. 003bet will respond within 15 days and may request additional identity verification to protect your account.
If you believe your rights have not been properly addressed by 003bet, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
Our privacy team is part of the same support team that serves users across Brasileirão, UFC, and e-sports — real people, speaking the language, with a genuine understanding of Brazilian users' needs. No bots, no generic responses copied from a foreign template.
The most common questions about data protection and privacy, answered directly.